QR-POWERED ONLINE FOOD ORDERING PLATFORM
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UNIVERSITI MALAYSIA SARAWAK
Abstract
Description
The suggested system is a QR-based online food ordering solution aimed at improving the dining experience for both customers and staffs. It allows customers to access the menu, place orders, and reserve tables effortlessly through a QR code scan, thereby removing the necessity for physical menus and minimizing wait times. The system includes features like adding items to a cart, checking order history, and requesting decorations for events. Staff can easily manage orders, confirm reservations, and update the menu via a unified dashboard. The goal of the system is to boost operational efficiency, enhance customer satisfaction, and lessen the manual workload. By leveraging modern technologies, the proposed solution delivers a smooth and tailored dining experience, tackling prevalent issues encountered by restaurants.