FACTORS AFFECTING EMPLOYEES RETENTION IN THE FOOD AND BEVERAGE INDUSTRY IN KUCHING, SARAWAK: MEDIATOR EFFECT OF JOB SATISFACTION
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Universiti Malaysia Sarawak (UNIMAS)
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This research investigates the relationship between factors affecting employee retention in the food and beverage (F&B) industry, with job satisfaction as the mediator. Employee retention is one of the criteria that is significant to measure the success of the organisation. However, minimal research has been conducted to investigate employee retention among F&B industry workers. Thus, this research investigates how wages, and career advancement opportunities affect employee retention, with job satisfaction as a mediator between this relationship. This research will be conducted using a quantitative study using a questionnaire. The population of this research will be employees in various food and beverage industries. This research sample will include the employees of cafes, restaurants, and fast-food stores. The data analysis tool used in this research is Structural equation modelling (SEM).