Aplikasi Atribut Sistem Penilaian Prestasi di Universiti Awam: Perspektif Pegawai Penilai dan Pegawai yang Dinilai
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UNIVERSITI MALAYSIA SARAWAK
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This study aims to focus on the application of six (6) attributes of public university performance appraisal system in Sarawak. The attributes involved are system justice, system clarity, criteria control, involvement of employee, system handling and credibility of the assessor. The study was conducted using qualitative approach. A total of 60 interviews were selected randomly in each faculty at Universiti Malaysia Sarawak (UNIMAS). However, only 13 informants have been voluntarily interviewed and cooperated. Four (4) informants consist of First Rater Officer among Deputy Deans, four (4) were Second Rater Officer among Deans and five (5) from Ratees among the lecturer. Semi structural interview method used in this study. The interview transcripts were analyzed using the content analysis method. The main issue of the findings of the study was the subjective assessment of personality. The results of this study lead to some very important implications for the organization. First, there is a diversity of perspectives among First Rater Officer (Fro’s), Second Rater Officer (Sro’s) and Ratees Officer (Ro’s) that can be consider for improvement of performance appraisal system. The performance appraisal system can be improved based on the strategies and suggestions in the research. The issues inherent in attributes can be identified at the same time the strategies to overcome would be suggested. The level of implementation of the performance appraisal system is still not pair to the workers. It is proposed that future studies can be conducted in the private sector to see how the performance appraisal system conducting in the public sector. In addition, it is suggested that future studies use triangulation methodology which is combines quantitative and qualitative research approaches. Therefore, every suggestion and outcome from this study vii is expected to be utilized and used well for the management and development of an organization in public universities.