Hubungan Konflik Kerja Keluarga, Sokongan Sosial dan Kesihatan Mental di Badan Berkanun Malaysia: Keperluan Perkhidmatan Kaunseling Sebagai Moderator
| dc.contributor.author | Mohd. Shahrul Bin Kamaruddin | |
| dc.date.accessioned | 2026-08-06T03:13:40Z | |
| dc.date.issued | 2025 | |
| dc.description | Professional women today face increasing challenges in balancing career demands and family responsibilities, particularly within competitive and high-pressure work environments. Work-family conflict has become a significant contributor to psychological strain, and the availability of social and counseling support remains critical. However, existing literature has not fully explored how the need for counseling services moderates the relationship between work-family conflict, social support, and mental health especially in the context of professional women in Malaysia. This study addresses that gap by examining factors contributing to mental well-being, focusing on those employed in statutory bodies. The primary objective of this study is to investigate the relationship between work-family conflict, social support, and mental health, while examining the moderating role of the need for counseling services. The study aims to answer the extent to which work and family conflict influence mental health and whether social support and counseling needs moderate those effects. Several hypotheses were tested, including the expectation that work and family conflict negatively affect mental health, while social support and counseling needs serve as protective factors. A total of 362 professional women employed in Malaysian statutory bodies (Grade 41 and above) were selected through purposive non-probability sampling. Data were analyzed using the disjoint two-stage approach via SmartPLS software. The constructs measured include subdimensions of work and family conflict, three sources of social support (family, friends, and significant others), and overall mental health. The need for counseling services was tested as a moderating variable. Findings revealed that work-family conflict significantly and negatively affects mental health. Social support from family vii and the need for counseling services were positively associated with better mental well-being. Moreover, counseling services significantly moderated the relationship between family conflict and mental health and enhanced the impact of family-based social support. This study highlights the critical role of organizational support—particularly counseling access—in promoting the mental health of professional women. Practical implications include recommending that statutory bodies adopt more family-supportive policies and expand access to mental health services. Future studies are encouraged to explore longitudinal effects and test specific intervention frameworks in similar institutional settings. | |
| dc.identifier.uri | https://scholarhub.unimas.my/handle/123456789/1394 | |
| dc.language.iso | Bahasa Melayu | |
| dc.publisher | UNIVERSITI MALAYSIA SARAWAK | |
| dc.relation.ispartofseries | Faculty of Cognitive Sciences and Human Development | |
| dc.subject | Work-family conflict, social support, counselling services, professional women, mental health | |
| dc.title | Hubungan Konflik Kerja Keluarga, Sokongan Sosial dan Kesihatan Mental di Badan Berkanun Malaysia: Keperluan Perkhidmatan Kaunseling Sebagai Moderator | |
| dc.type | PhD |