Investigate the effect of verbal harassment on employee productivity at the Marcoco (Sarawak) Sdn. Bhd in Sibu branch.
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Universiti Malaysia Sarawak (UNIMAS)
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The purpose of this study is to investigates the effects of verbal harassment on employee productivity at Marcoco (Sarawak) Sdn. Bhd. Sibu branch. Verbal harassment including threats, racist remarks and belittling comments has been increasingly recognized as a harmful factor affecting employee productivity. In this study, quantitative research design was adopted, and the data of all 45 employees were collected by structured questionnaire. Statistical analysis including Pearson correlation and multiple linear regression shows that these three forms of verbal harassment have a significant negative correlation with employee productivity, affecting job performance, absenteeism rate and job engagement. This study emphasizes the urgent need for organizations to implement preventive strategies. By providing empirical evidence of Malaysian furniture manufacturing industry, this study supplements the limited localized literature and provides operational insights in similar organizational environments.